Body
Issue/Question
Confirming events in 25Live by Schedulers
Environment
Resolution
Note: When confirming event requests in 25Live there are 2 things that are most important:
- A location has been confirmed
- The event itself is confirmed
The most common mistake is that an event is confirmed but the location hasn’t been also confirmed.
- Log into 25Live Pro
- Open event that is going to be confirmed
Note: there are more than one way to confirm a request – this article will only go over one
- Review the Details screen – any changes that are needed can be made here (make sure the Edit Mode is On)
- Click on the Occurrences tab – this will show all the event dates and which rooms are being requested
- Go back to the Details tab
- Click on Edit Event
- The goal here is to confirm the location for this event
- To get to the locations section, you can
- Click on Locations in the left hand navigation bar
OR
- Scroll through the event – if you do this option, you can update the event as you go
- To add the location in the Locations area
- The first time you go to the form confirm that Hide Conflicts and Enforce Headcount ARE NOT CHECKED
- If they are, uncheck them and then click on the Search button. This will show you the requested location
- When you see the location requested, click the green Reserve button
- Continue scrolling to the bottom reviewing content
- Change the Event State to Confirmed
- Click Save