Getting Error When Using Transact

Summary

Resolving Transact error verifying system customer information

Body

Issue/Question

I am getting an error message in Transact

Error: An error has occurred verifying System Customer Information. Returning to the main menu.

Environment

  • Transact

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Error message received
    2. NI tag number on computer used to access Transact

ITS STAFF ONLY

  1. Installing Transact Workstation

Details

Details

Article ID: 6502
Created
Thu 7/15/21 1:43 PM
Modified
Fri 6/6/25 1:14 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated