Getting Error When Using Blackboard

Summary

Resolving Blackboard error verifying system customer information

Body

Issue/Question

I am getting an error message in Blackboard

Error: An error has occurred verifying System Customer Information. Returning to the main menu.

Environment

  • Blackboard

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Error message received
    2. NI tag number on computer used to access Blackboard

ITS STAFF ONLY

  1. Install latest version of Blackboard

Details

Details

Article ID: 6502
Created
Thu 7/15/21 1:43 PM
Modified
Mon 10/17/22 10:25 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated