Error Logging into SSH Secure Shell Client

Issue/Question

I cannot log into SSH Secure Shell

I cannot log into my SFTP client

Error: Server responded "Algorithm negotiation failed.".  Key exchange with the remote host failed.  This can happen for example if the remote host computer does not support the selected algorithms.

Environment

• SSH Secure Shell

Cause

SSH Secure Shell freeware version does not have the cryptographic capabilities required to connect to the host.

Resolution

1.  Please contact the Service Desk with the following information: 
   1. Name
   2. Phone number