Qualtrics Survey Link Issues

Summary

If your Qualtrics survey link does not work when manually being typed then look at this article for suggestions.

Body

Issue/Question

Qualtrics survey link Issues not getting to the survey

Environment

  • Qualtrics

Cause

  When typing in a link manually, lower case L looks the same as uppercase I

  Ex: ea1FxvtwISlTjs9

Resolution

  1. Clicking directly on the link works
  2. QR code was given out and it works
  3. Is the Link being typed correctly Pay attention to lower case L looks the same as uppercase I

Please contact the Service Desk if you need further assistance

Details

Details

Article ID: 6318
Created
Fri 5/7/21 4:58 PM
Modified
Mon 8/19/24 9:32 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated