Requesting Cisco Phone Changes

Summary

Requesting Changes to Cisco Phones

Body

Issue/Question

Can we answer each other’s phones if the other person isn’t here/available

our mainline doesn’t “roll” to either of us 

How can I make a change to a Cisco phone's configuration

Environment

  • Voice over Internet Protocol (VoIP)
  • Cisco Phone

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. The number(s) on which to make the change
    2. The desired change

ITS STAFF ONLY

  1. Follow Making Changes to Cisco Phones
  2. Updating Index Numbers to VOIP Phones

Details

Details

Article ID: 6316
Created
Thu 5/6/21 2:36 PM
Modified
Wed 8/19/26 10:26 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated