Body
          
Issue/Question
Can we answer each other’s phones if the other person isn’t here/available
our mainline doesn’t “roll” to either of us 
How can I make a change to a Cisco phone's configuration
Environment
	- Voice over Internet Protocol (VoIP)
 
	- Cisco Phone
 
Resolution
	-  Please contact the Service Desk with the following information: 
	
		- The number(s) on which to make the change
 
		- The desired change