Problems playing a video

Summary

Corrupted video files won't play correctly

Body

Issue/Question

Error when playing a video and the video won't continue to play

Error: windows media player encountered a problem

Environment

  • Windows OS

Cause

Corrupted video file

Resolution

  1. Try playing the video in other programs
  2. Try playing the video on other computers
  3. If the file won't work in either case, the problem is the video

Details

Details

Article ID: 630
Created
Thu 9/13/18 8:44 AM
Modified
Thu 9/10/20 3:47 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated