Reporting Xtender Error to RIS

Summary

How to report Xtender error to RIS

Body

Issue/Question

Xtender just gives a blank page and nothing opens

Xtender has a duplicate folder that is misspelled

Xtender An unexpected error has occurred on the server.  Error Message: Operation is not valid due to the current state of the object; Contact your administrator for more details.

Environment

  • Xtender

Cause

 

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. User Id getting error
    2. What steps to get error
    3. Error message received

ITS STAFF ONLY

1. Follow Reporting Banner Errors to RIS

 

Details

Details

Article ID: 6264
Created
Mon 4/19/21 2:39 PM
Modified
Mon 10/19/26 2:36 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated