Receiving Message When Opening Outlook: Autodiscover URL Message

Issue/Question

Getting message when opening Outlook

Error: Outlook was redirected to the server autodiscover-s.outlook.com to get new setting for your account your.name@usd.edu. Do you want to allow this server to configure your settings?

or

Error: Allow this website to configure user.name@usd.edu server settings?
https://www.usd.edu/autodiscover/autodiscover.xml
Your account was redirected to this website for settings. You should only allow settings from sources your know and trust.

Environment

• OS X
• Windows
• Outlook

Cause

This is normal behavior

Resolution

1. This is a normal message (By default Outlook will check our root domain name of usd.edu or www.usd.edu for an autodiscover response)
2. When you see the Outlook pop up message listed above with usd.edu in the URL
   1. Check Don't ask me this again
   2. Click Allow
3. Restart the computer if the error does not go away