Troubleshooting Analog Phone

Summary

How to troubleshoot an analog phone or report issue.

Body

Issue/Question

I have crackling audio with an analog phone line

Dial tone is present

Environment

  • Analog phone line

Cause

Calling with an analog phone line results in crackling audio

Resolution

  1. Power cycle the phone
  2. Change power supplies for phone if possible
  3. Provide name, number, building, and office to Facilities

Note: For Community College for Sioux Falls, email ccsf-facilities@usd.edu with the above information

Details

Details

Article ID: 6180
Created
Thu 3/18/21 3:27 PM
Modified
Tue 1/17/23 5:51 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated