Body
Issue/Question
How do I reach a book store marketplace seller?
Environment
- Charlie's Bookstore & Fan Shop
- usd.textbookx.com
- USD's Online Bookstore
Cause
I have a question about the marketplace delivery for a book bought through usd.textbookx.com
Resolution
- Go to USD’s Online Bookstore
- Sign in with your USD credentials
- Select Help at the top of the page
- Select I need help with my order
- Select the order
- Click Pick for the marketplace book
- Select How do I contact the seller?
- Select a subject from the dropdown menu for the message
- Type a message
- Select Send Message
- In the upper right-hand corner, click on your name
- Select Messages to monitor the seller’s response
- For further assistance contact the online bookstore directly under the Help Tab