Cannot Start New or Reply to D2L Discussion

Summary

Instructors are able to set start and end dates on discussion topics, the Start New Thread option then will not be shown.

Body

Issue/Question

How can I submit responses to threads in D2L?

There are not any options to post a comment

Environment

  • Desire2Learn (D2L)

Cause

Instructors are able to lock submission times,  They set start and end dates to post to a discussion topic

Resolution

  1. Access the course in D2L
  2. Click Communications 
  3. Select Discuss
  4. Click on the Topic that you are trying to view
    Note: Discussion Threads are called Topics
  5. To start a new post
    1. Click Start New Thread 
  6. To reply to a post
    1. Click the title of the thread
    2. Click Reply to thread
  7. If these options are missing
    1. Contact your instructor to see if they have locked the topic to specific start and end dates
    2. Try a different web browser

Details

Details

Article ID: 5933
Created
Fri 1/8/21 9:06 AM
Modified
Tue 9/14/21 10:30 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated