Body
Issue/Question
What are the known issues or limitations of using Respondus Lockdown Browser on a Chromebook?
Environment
- Desire2Learn (D2L)
- Respondus Lockdown Browser
- Chromebook (Chrome OS)
Cause
This is a Beta release and does not have full functionality compared to Windows or Apple installations
Resolution
- Limitations and/or known issues with LockDown Browser for Chromebook:
- Quiz passwords (specified via the "optional password" field in the LockDown Browser Dashboard) aren’t currently supported
- The Early Exit feature in LockDown Browser isn’t currently supported
- LockDown Browser’s Calculator and Spreadsheet features aren’t currently supported
- The extended keyboard function (for adding symbols and special characters) isn’t currently available
- (Canvas) When using New Quizzes, students currently encounter a warning that the browser can’t open this page (this can be ignored)
- LockDown Browser’s Help Center is currently unavailable
- Allow access to specific external web domains option is currently not supported
- (Brightspace) Pop-ups need to be enabled in Chrome for the server otherwise the student gets stuck on the Start Quiz page
- Software is allowing students to take a quiz with Respondus Lockdown Monitor without recording the tester
Note: Linux and Chrome OS are not supported!
While core functions of our online courses will work on most mobile devices & smartphones, other functions will not. If using mobile devices—smartphones (e.g., an iPhone™), tablets (e.g., an iPad™), Chromebooks, You MUST have access to another computer. This is outlined in Technology Requirements section of the USD Online & Off-Campus Education Online student Handbook