Requesting a Copy of an Employee Mailbox

Issue/Question

Employee has retired, and there is voicemail in her Inbox which our department needs

Employee has left the University and would like a copy of their Inbox

Environment

• Exchange

Resolution

Note: Information Technology must receive appropriate permission from HR prior to making a copy of employee email 

1. Please contact the Service Desk with the following information: 
   1. Name of the employee
   2. Additional details regarding the reason for the request