Computer Stuck Loading on Startup

Summary

Reporting an HP EliteDesk 800 that will not boot and is freezing on startup

Body

Issue/Question

Computer is frozen on startup

I came in today and found my computer dead. There is power to all other devices and the surge protector. Computer won't turn on at all.

Environment

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. NIxxxx tag number of computer
    2. Computer location

ITS STAFF ONLY

  1. Follow Resetting CMOS

Details

Details

Article ID: 5594
Created
Thu 10/1/20 3:53 PM
Modified
Mon 7/12/21 10:21 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated