Security Camera Showing as Stopped

Summary

How to report an issue with a security camera's video feed

Body

Issue/Question

Camera image is showing Stopped

Security Camera is not connected to the recording server

Camera is alerting in solarwinds

Environment

  • Milestone XProtect software
  • University Police Department (UPD) security cameras

Cause

Network switch port faulty or wrong Virtual Local Area Network (VLAN)

Resolution

Details

Details

Article ID: 559
Created
Mon 8/27/18 2:52 PM
Modified
Tue 2/9/21 11:16 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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