SDSU ETC Simulation Monitor System Not Loading in Browser.

Summary

ETC failing on plugin issue

Body

Issue/Question

ETC Simulation System not loading with plugin error

Environment

  • Windows 10
  • IE
  • Edge
  • Chrome
  • Firefox

Cause

New version of ETC has plugin issue with browsers.

Resolution

  1. Open the ETC address in a browser
  2. Close plugin error message
  3. Go to settings gear
  4. Run update for plugins for Windows
  5. Scroll down and load the KBPort Browser for Windows
  6. Open ETC Browser from Desktop and enter ETC address in address window

Details

Details

Article ID: 5343
Created
Tue 7/28/20 12:51 PM
Modified
Mon 1/25/21 1:38 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated