Answering VoIP Phone call

Summary

How to answer incoming calls

Body

Issue/Question

Answering a call 

Environment

  • Cisco VoIP 

Resolution

Answer a Call

  1. When your phone rings, press the flashing line button to answer the call

Answer Call Waiting

When you are on an active call, you know that a call is waiting when you hear a single beep and see the line button flashs

  1. Press the line button that is flashing 

Decline a Call

  1. Press Decline​​​​​​​

Details

Details

Article ID: 5301
Created
Wed 7/15/20 12:52 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated