Email Attachment Stripped Due to USD's Policy

Summary

How to get email attachments that were blocked by USD

Body

Issue/Question

My email attachment is being blocked 

Requesting to release email attachment 

Error: This email attachment was stripped because of USD's policy

Environment

  • Email

Cause

Your attachment was blocked because it was identified as a file type that could contain malicious content.    

Resolution

  1. Contact the Service Desk to submit a request 
  2. Acknowledge that you know the sender and are expecting the attachment

ITS STAFF ONLY

  1. See article Releasing An Attachment That Was Blocked

Details

Details

Article ID: 53
Created
Fri 6/8/18 12:12 PM
Modified
Tue 6/22/21 9:52 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated