Viewing a Shared Email Folder in Outlook

Issue/Question

How do I view a shared email folder in Outlook

Environment

• Outlook

Resolution

1. Open Outlook
2. Click File
3. Click Account Settings
4. Click Account Settings
5. Double click email address
6. Click More Settings
7. Click Advanced
8. Click Add
9. Type in email address that shared the folders
10. Click OK
11. Click OK
12. Click Next
13. Click Finish
14. Folders should now be visible in Outlook