Body
Issue/Question
I received a ticket notification indicating my computer was infected and will be upgraded
Subject: ITS Ticket Created - ###### - Endpoint Compliance
Environment
Cause
The ITS Security Team investigated a malware infection and determined the PC was not running a current version of the Windows 10 operating system.
Resolution
- No action is required
- PC's are automatically updated during standard maintenance windows
- Tuesday 11 PM to Wednesday 4 AM Central Time
- Saturday 8 AM to 12 PM Central Time
- Please contact the Service Desk if you believe you received this ticket in error