Quarantine Folder Appearing in Outlook

Summary

The Quarantine folder contains email that is deemed malicious and those emails can be deleted

Body

Issue/Question

I have a folder in Outlook called Quarantine and I did not create it

Environment

  • Outlook
  • PhishER

Cause

New feature of PhishER created a folder

Resolution

  • You will find a folder named Quarantine in your Outlook folder list
  • This is a result of a new feature in the the Phishing detection system in use at USD
  • Messages in that folder have been deemed malicious by University IT Security and are safe to delete

Details

Details

Article ID: 5111
Created
Wed 5/27/20 9:03 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated