Problems Creating Groups in D2L

Summary

Shorten the Group Prefix field

Body

Issue/Question

I get an error message when I try to create groups in D2L

Error: Internal Error.  There was an error processing the page you requested

Environment

  • Desire2Learn (D2L)

Cause

Group Prefix field is too long

Resolution

  • The Group Prefix field will auto populate when you select a Restrict Enrollments option
  • Change the Group Prefix to something shorter (ie. BADM 100)

Details

Details

Article ID: 5101
Created
Wed 5/20/20 12:38 PM
Modified
Wed 8/19/20 12:17 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated