Issue Copying Text From Acrobat

Summary

Check file properties in Adobe Acrobat Pro to see if copying of a document is allowed

Body

Issue/Question

I can't copy text from a .pdf file in Acrobat

Environment

  • Adobe Acrobat

Cause

File is protected

Resolution

  1. Open the file in Adobe Acrobat Pro
  2. Click File
  3. Select Properties
  4. Click Security
  5. Check to see if Content Copying: Not Allowed is listed in the Document Restrictions Summary
    Note: Contact the document owner to request that restrictions be changed

Please contact the Service Desk if you need additional assistance

Details

Details

Article ID: 5095
Created
Tue 5/19/20 9:01 AM
Modified
Wed 7/27/22 12:41 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated