How Do I Remotely Get Volume/Sound on My Laptop

Summary

How to enable sound on a local computer when using VPN to remote into office computer.

Body

Issue/Question

When I am on VPN and logged in remotely to my desktop at work I don't have sound on my laptop at home.

Environment

  • Cicso Anyconnect (VPN)
  • Remote Desktop (RDT)

Cause

Settings in RDP need to be changed

Resolution

Note:  You need to be connected to VPN before performing the steps

  1. Open Remote Desktop 
  2. Click Show Options
  3. Select Local Resources tab
  4. Click Settings - Remote Audio
  5. Select Play on this computer
  6. Click OK
  7. Click More... - Local devices and resources
  8. Click Ports
  9. Click Video capture devices
  10. Click Other supported Plug and Play (PNP) devices
  11. Click OK
  12. Click General tab
  13. Click Save
  14. Click Connect

Details

Details

Article ID: 5067
Created
Thu 5/7/20 12:09 PM
Modified
Thu 9/9/21 10:18 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Not Validated