Phish Alert Button Missing in Outlook Office 365

Summary

Phish Alert Button is grayed out in the Outlook ribbon when Reading Pane is turned Off.

Body

Issue/Question

Phish Alert Button is not available when viewing inbox

Phish Alert Report is grayed out in the Outlook Ribbon

Environment

  • Outlook Office 365

Cause

Reading Pane turned off

Phish Alert Button is only available when viewing the email message

Resolution

  1. Open Outlook
  2. Click the View tab in the Ribbon bar
  3. Select Reading Pane
  4. Choose Right or Bottom
  5. Phish Alert button is now available at the top of the message in the Reading Pane and Phish Alert Report is no longer grayed out in the Ribbon when viewing an email

Please contact the Service Desk if you need further assistance

Details

Details

Article ID: 4958
Created
Thu 4/9/20 11:54 AM
Modified
Tue 8/11/20 11:32 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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