Reaching Capacity to Send Envelopes in DocuSign

Summary

This is typically because you are logging in with a personal account rather than using the blue button labeled Use Company Login

Body

Issue/Question

 I received a notice that I have reached capacity for sending envelopes

Environment

  • DocuSign

Cause

Using a personal DocuSign account instead of the USD DocuSign account

Resolution

Note: If you are receiving this message, it means that you are using a personal DocuSign account that may have been setup using your USD email

  1. Access DocuSign from the portal 
  2. Log in with your USD email
  3. Click the blue 'Use Company Login' button

For further questions, please contact the Service Desk 

 

Details

Details

Article ID: 4892
Created
Thu 3/26/20 11:55 AM
Modified
Mon 12/20/21 10:16 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated