Requesting Duo Exemption for Smart Classroom

Summary

Contact the Service Desk with the classroom building and room number where you are receiving Duo requests.

Body

Issue/Question

Would it be possible to disable the duo authentication requests for my account on a classroom computer?

Environment

  • Smart Classroom Computer
  • Duo

Cause

Duo request disrupts class when I have to go and get my phone.

Resolution

  1. Classroom computers are exempt from Duo requests
  2. If you are prompted to authenticate via Duo in a classroom please contact the Service Desk with the following information so we can resolve the issue: 
    1. Building and Room Number where you are receiving the prompt

ITS STAFF ONLY

  1. Follow Configuring Classroom Computers so they are Exempt from Duo

Details

Details

Article ID: 4730
Created
Fri 2/28/20 5:41 PM
Modified
Mon 11/1/21 10:38 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated