Reporting Accidental Spill on a Laptop

Summary

Contact the service desk with the asset tag and location of the device.

Body

Issue/Question

Computer with liquid spill.

Environment

  • Windows
  • Laptops

Cause

Spill

Resolution

  1.  Turn the laptop off and stand it on its side, open, with the wettest side on the desk. 
  2. Please contact the Service Desk with the following information: 
    1. Location of laptop
    2. NI number from device
    3. Your contact information

ITS STAFF ONLY

  1. Follow Replacing parts after Accidental Damage

Details

Details

Article ID: 4711
Created
Tue 2/25/20 3:52 PM
Modified
Mon 1/24/22 9:16 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated