Reporting an Issue with Card Swipe Door Access

Summary

Reporting an issue with secure door access

Body

Issue/Question

The door is not securing properly and can be pulled open without swiping a card

Able to bypass the card swipe and gain access at any time by hitting the handicap button even if it is outside of business hours

Environment

  • Coyote Card Door Access

Resolution

  1. Find the door name on the label found in the upper right hand corner of door frame
  2. Complete the Report Door Issues form

ITS STAFF ONLY

  1. Follow Troubleshooting Card Reader

Details

Details

Article ID: 4690
Created
Mon 2/24/20 11:07 AM
Modified
Wed 8/12/26 4:13 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

Related Services / Offerings

Related Services / Offerings (1)

Reporting Door Issues
Use this service to report door issues