Excel or Word file is Locked for Editing

Summary

How to resolve the error message indicating a Microsoft Office file is locked for editing

Body

Issue/Question

I tried to open a file and I receive the following error message

I can open a word document, but the document is locked and will not allow me to make any changes.

Error: Document.xlsx is locked for editing by 'another user'. Open 'Read-Only' or click 'Notify' to open read-only and receive notification when the document is no longer in use.

Environment

  • Microsoft Excel
  • Microsoft Word

Cause

File is pinned to the Start Menu, closed incorrectly, or in use by another user

Resolution

Please contact the Service Desk if you would like additional assistance

Details

Details

Article ID: 4673
Created
Thu 2/20/20 9:27 AM
Modified
Wed 2/23/22 3:17 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated