Connecting a Classroom or Conference Room Web Conference using SIP

Issue/Question

How to use videoconference equipment to dial into Zoom meetings

Requesting assistance to connect in the meeting room

Connecting Cisco room equipment to zoom

Crestron panel will not connect to zoom

How do we connect to a WebEx meeting in our conference room?

Environment

• Zoom
• WebEx
• SIP
• Room with videoconference capability

Cause

Scheduled web conference meeting, need assistance to connect to meeting room

Resolution

Start Host Computer

Note: Host computer only needed if hosting the meeting. 

1. The meeting host starts the meeting on a computer other than the room computer
2. In the Zoom window on the meeting host computer click next to Share Screen
3. Click to check Multiple participants can share simultaneously

Start Classroom or Conference Room

1. Tap the Crestron touch panel in the room
2. Tap Video Conference Mode 
   Note: Display screen(s) will come on, or projector screen will come down and projector will turn on - wait for progress bar on Crestron touch panel to finish
3. At lower right of touch panel, tap Call Setup
4. Tap Default for Call Type
5. Type meeting SIP address
   Note: For Zoom, format will be meetingID.passcode@zoomcrc.com
6. Tap Call
7. When connected, tap Close once
8. Tap Main Camera or Aux Camera depending on which image should be shown at the remote site
   Note: Use camera control buttons to pan/tilt/zoom cameras as needed

If Hosting Zoom Meeting

1. On host computer in the Zoom meeting click Participants
2. Locate classroom or conference room in Participant list
3. If room is muted, click to the right of the room name to unmute
   Note: You must wait 30 seconds for room to unmute.  There is no other way for the room to respond to the unmute request.

Please contact the Service Desk if you need further assistance