Body
Issue/Question
Copier is out of toner.
I tried replacing the toner and now the door won't close.
Environment
Cause
Toner used up
Resolution
- Open the front cover of your Toshiba printer.
- Hold down the green lever.
- Gently pull out the installed empty toner cartridge.
- Carefully shake the new toner cartridge strongly with the label surface down to loosen the toner inside.
- Pull out the seal in the direction of the arrow.
- Insert the toner cartridge along the rail. Make sure to hear it clicks to make sure it is lock in place.
- Carefully pull the cleaner out until it comes to a stop, and then carefully reinsert it straight into its original position.
Note: Repeat this step a couple of times.
- Close the front cover
Note: You may need to contact supplier if the toner is not recognized by the printer
Please contact the Service Desk if you need further assistance.