25Live Form not saving with Error on Organization

Summary

25Live event form is not saving the event with all the information filled out but it is indicating that the Organization field is empty when it is filled out.

Body

Issue/Question

The 25Live Event Form is not allowing the event to be saved with an error indicating the Organization is missing when the Organization is filled out.

Environment

  • 25Live

Cause

 

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. What browser they are using 

ITS STAFF ONLY

  1. Follow Troubleshooting 25Live Errors

Details

Details

Article ID: 4508
Created
Wed 1/15/20 9:45 AM
Modified
Fri 4/24/20 4:37 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated