Reporting a Problem with Classroom Recording

Summary

How to report a problem with a Panopto recording of a class or presentation

Body

Issue/Question

Classroom Panopto recording is missing presentation or camera video

Panopto recording indicator light did not come on at recording time

Environment

  • Panopto
  • Classroom recording

Cause

Multiple causes

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Building and room where class was recorded
    2. Date and time of the recording
    3. Title of recording or name of instructor

ITS STAFF ONLY

  1. Follow Panopto is Not Capturing PowerPoint or Camera

Details

Details

Article ID: 4365
Created
Wed 12/4/19 3:29 PM
Modified
Thu 11/30/23 11:13 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated