FGADCSR Errors

Summary

FGADCSR error - document not found, but message that it is closed

Body

Issue/Question

Searching for Document ID on FGADCSR shows two messages:

- Query caused no records to be retrieved. Re-enter.     followed by

- DOCUMENT HAS BEEN COMPLETED AND APPROVED, NO CHANGES ALLOWED.

Searching for the Document ID on FGIDOCR results in the following message:

- Document code does not exist in FGBTRNH. LIST is available.

The document and expenses were not on any reports run for the affected period.

Document shows as Incomplete despite attempts to Complete and receiving "Document forwarded to Posting..." message

- Please make sure that there are no ZERO-DOLLAR details before attempting to complete.

Environment

  • Banner
  • FGADCSR screen

Cause

For reasons unknown, the document was able to be closed with no detail records

Resolution

Details

Details

Article ID: 4260
Created
Thu 11/7/19 6:18 PM
Modified
Mon 4/8/24 1:31 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated