Receiving Pharos Error when Printing in Lab- Invalid User Name or Password

Summary

How to report the Invalid Username or Password error when printing in a lab

Body

Issue/Question

When trying to print using Pharos an error comes up - Invaild Username or Password

Environment

  • Computer Lab

Cause

Problem with Pharos software preventing printing

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Name of computer trying to print from
    2. Computer lab trying to print from

ITS STAFF ONLY

  1. Follow Troubleshooting Pharos Error - Invalid User Name or Password

Details

Details

Article ID: 4161
Created
Tue 10/22/19 9:23 AM
Modified
Mon 7/12/21 12:32 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated