Requesting Non-standard Departmental Devices be Connected to Wireless Network

Summary

How to request a special device to connect to WiFi

Body

Issue/Question

Our department has purchased a new type of device with wifi capabilities

How do we get these types of devices connected to the USD wifi

Environment

  • USD Wireless Network
  • Automated External Defibrillator (AED)
  • USD Faculty/Staff

Cause

New device type to connect to WiFi

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. MAC address of the device
    2. Location where the device will be placed
    3. Your name and best contact method
    4. The purchase order (PO) number for the device(s)

ITS STAFF ONLY

  1. Follow Manually Registering a Device in PacketFence

Details

Details

Article ID: 4144
Created
Fri 10/18/19 9:31 AM
Modified
Fri 3/5/21 11:47 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated