Audio/Video Production Equipment Not Working Over Fiber

Summary

Audio/Video equipment is not working over fiber from a remote location to the main production room

Body

Issue/Question

Audio/Video equipment is not working over fiber from a remote location to the main production room

Environment

  • Fiber Optic
  • Athletics

Cause

Mismatched types of fiber and/or Small Form-factor Pluggables (SFPs) being used

Resolution

  1. Ensure correct SFPs and patch cables are being used (multimode vs. singlemode)
  2. Switch the transmit/receive fiber pair on one end
  3.  Please contact the Service Desk with the following information: 
    1. The last time this worked properly
    2. Location of each end

ITS STAFF ONLY

  1. Follow Verifying Integrity of Fiber Optic Data Lines

Details

Details

Article ID: 4029
Created
Fri 9/27/19 3:04 PM
Modified
Wed 2/19/25 10:49 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated