GrubHub Errors

Summary

Steps to take when having issues setting up Coyote Card in the GrubHub App.

Body

Problem

Trying to get my coyote card on my Grubhub app goes to blank screen

Error: Sorry, Looks like something went wrong.  Unfortunately we ran into an error just now.  Please try again

Error: Add Campus Card failed. Card number is not accepted by the card provider

I can’t get my grub hub to work. I got a new coyote card because mine broke and after doing that it will not sync with my grub hub. Any assistance would be appreciated.

Solution

  1. Log out of the GrubHub App
  2. Uninstall GrubHub app
  3. Restart your device
  4. Reinstall GrubHub app Adding Coyote Card to GrubHub
  5. Log back into the GrubHub App and try adding your card again
  6. Access Coyote Card Online and Click accounts, do you receive an error or did it load correct

Products or Services Involved

  • Coyote Card
  • GrubHub
  • Cell Phone

Need More Help?

  1. If not resolved please Contact the Coyote Card Office with the following information: 
    1. Full error message, screen shots would be best
    2. Steps attempted from list above
    3. Phone make, model and OS
  2. If the issue continues after working with the Coytoe Card Office, contact GrubHub or Campus Dining
  • Phone Number: 1 (877) 585-7878
  • Email Support: help_me@grubhub.com
  • In-App / Online Help: Log into your account and select Help or Report Order Issue 

 

Details

Details

Article ID: 3978
Created
Tue 9/17/19 9:11 AM
Modified
Thu 11/5/26 12:18 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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How do I add my coyote card to the GrubHub app