GrubHub Error when setting up Coyote Card

Summary

Steps to take when having issues setting up Coyote Card in the GrubHub App.

Body

Issue/Question

Trying to get my coyote card on my Grubhub app goes to blank screen

Error: Sorry, Looks like something went wrong.  Unfortunately we ran into an error just now.  Please try again

Error: Add Campus Card failed. Card number is not accepted by the card provider

Environment

  • Coyote Card
  • GrubHub

Cause

Multiple Causes

Resolution

  1. Logout of the GrubHub App on your phone
  2. Log back into the GrubHub App
  3. If not resolved please contact the Service Desk with the following information: 
    1. Full error message
    2. Steps attempted

ITS STAFF ONLY

  1. Follow Troubleshooting GrubHub error when adding Coyote Card

Details

Details

Article ID: 3978
Created
Tue 9/17/19 9:11 AM
Modified
Wed 9/20/23 1:53 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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