Blue Screen When Starting Examplify

Summary

Bluescreen issue when using Examplify

Body

Issue/Question

blue screen with automatic restart each time I start taking a quiz on examplify

Environment

  • Examplify
  • Examsoft

Cause

Pending updates on computer needed to be addressed

Examplify needed to be updated

Resolution

Check Windows Update

  1. Check computer updates
    Note: Computer may need multiple restarts to complete all updates

Reinstall Examplify

  1. Click
  2. Type Control Panel
  3. Select Programs and Features
  4. Select Examsoft
  5. Select Uninstall
  6. Once done, restart computer
  7. Proceed with Examplify installation

Details

Details

Article ID: 3965
Created
Fri 9/13/19 2:30 PM
Modified
Tue 1/11/22 11:57 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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