USD Portal Application Login Error

Summary

What to do when getting an error logging into USD portal applications

Body

Issue/Question

When navigating to https://internal.usd.edu/d2l-engagement-report/index.cfm I get an error message after login: An error occurred. Contact your administrator for more information.
 

An error occurred
An error occurred. Contact your administrator for more information.
Error details
Activity ID: ed3b018b-dd96-4f00-6617-008000080052
Relying party: cas.usd.edu

Environment

  • myUSDPortal

Cause

Attempting to login failing

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. The application you are trying to connect to

ITS STAFF ONLY

  1. Follow Restoring CAS From Multiple Redirects Issue

Details

Details

Article ID: 3936
Created
Tue 9/10/19 9:10 AM
Modified
Wed 1/25/23 10:37 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated