Resetting Profile for Google Chrome

Summary

These steps are to clear your Google Chrome profile and recreate a new profile so you don't loose bookmarked pages every time you close google Chrome

Body

Issue/Question

  • Google Chrome keeps resetting
  • Chrome resets after I close the Chrome browser
  • My Bookmarks is missing and prompts me to log in every time I close Google Chrome

Environment

  • Chrome
  • Windows

Cause

User data files are corrupted

Resolution

  1. Right Click
  2. Click Run
  3. Type or Copy and Paste  %LOCALAPPDATA%\Google\Chrome\User Data\
  4. Press Enter
  5. Rename Folder name Default to Default_old
    Note: Make sure chrome browser is closed
  6. Press Enter
  7. Close File Explorer
  8. Open Google Chrome
    Note: Sign-in with your Google account if needed

Details

Details

Article ID: 3772
Created
Wed 8/21/19 4:51 PM
Modified
Wed 10/6/21 11:48 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated