Requesting Updates to Worklist Items within a K2 Blackpearl Application

Summary

How to request worklist items redirects in K2 Blackpearl

Body

Issue/Question

I need a worklist item redirected to another user

Error: Is not allowed to open the worklist item with

Environment

  • K2 Blackpearl

Cause

There are multiple reasons a redirect could be made

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. K2 Application
    2. Worklist item/user task
    3. User for worklist item to be directed to

ITS STAFF ONLY

  1. Reference Redirecting Worklist Items within a K2 Blackpearl Application

Details

Details

Article ID: 3754
Created
Tue 8/20/19 8:10 AM
Modified
Fri 6/13/25 9:55 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated