Duo Sending Multiple or Not Receiving Push Notifications

Summary

Try restarting your iPhone if Duo is sending you multiple or no push notifications when trying to sign in

Body

Issue/Question

I am trying to connect to VPN and Duo keeps sending three push notifications and then my VPN sign-on times out

Environment

  • Duo
  • iPhone

Resolution

  1. Restart your phone and try again

Details

Details

Article ID: 3751
Created
Mon 8/19/19 12:53 PM
Modified
Wed 4/22/26 11:40 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated