Requesting an Email Domain to Whitelist

Summary

How to request an email domain to bypass SPAM filtering

Body

Issue/Question

Please whitelist the email domain for a service.

Our department uses a service that sends email, and we do not want the messages blocked or marked as SPAM.

Environment

  • Exchange
  • Outlook
  • Email

Cause

Companies that legitimately send mass emails need to be approved prior to sending mail as usd.edu. 

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Domain(s) sending email
    2. Name and brief description of the service
    3. IT Security will review the request

ITS STAFF ONLY

  1. Follow Whitelisting an Email Domain

Details

Details

Article ID: 3721
Created
Wed 8/14/19 10:58 AM
Modified
Fri 8/18/23 3:06 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated