Setting Out of Office for Shared Email Account

Issue/Question

I have multiple email accounts, but I am not sure how to do an out of office reply for each one.

How do I set automatic replies for a shared email account?

Environment

• Office 365 email
• Shared Email Account

Cause

Need to set automatic reply for a shared email account

Resolution

1. Sign in to your university email at mail.usd.edu

Note: these steps need to be performed online and cannot be performed in the Outlook application

2. Click on your profile image at the top right
3. Choose Open another mailbox
4. Type the name or email address of the shared email account
5. Click Open
6. Click the settings cog  at the top right
7. Click Automatic replies

Note: If using the new Outlook look, you will need to first search for Automatic Replies

8. Configure your automatic reply
9. Click OK