Unable to Open File Explorer

Summary

Steps to resolve unresponsive File Explorer

Body

Issue/Question

When I click into file explorer it says not responding and I cannot access my files or folders.

My laptop will not open up file explorer.  I rebooted and file explorer is not responding.

Environment

  • Microsoft Windows

Cause

 

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Computer NI number
    2. Building 
    3. Room Number
    4. Error message received

ITS STAFF ONLY

  1. Follow Resolving File Explorer Issues

Details

Details

Article ID: 3679
Created
Thu 8/8/19 4:17 PM
Modified
Mon 4/11/22 3:53 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated