Updating Salesforce and Banner Integration

Summary

How to request an update for Salesforce to Banner for integration

Body

Issue/Question

Updating integration from Salesforce to Banner to exclude applications that have certain Current Application Statuses

For the ACT Test Score Loads, on the Contact matching criteria, could we remove the City matching criteria and only match on Name+DOB?

Environment

  • Salesforce
  • Banner
  • Jitterbit

Cause

There are multiple reasons integration may change

Resolution

  1.  Please contact the Service Desk with the following information:
    1. Reason for needing the integration update

ITS STAFF ONLY

  1. Reference Updating Jitterbit Logic

Details

Details

Article ID: 3573
Created
Wed 7/31/19 8:10 AM
Modified
Fri 6/21/24 10:27 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated