Only Receiving Option for Passcode in Duo

Issue/Question

I do not have the Push option in Duo.  Duo only shows me the option for a passcode

I deleted my Duo Mobile account

I deleted all of my Duo accounts in the Duo App

I have a Yubico security key, but the only option is for a passcode

The blue chip isn't working

Environment

• Duo Multi-Factor Authentication (MFA)

Cause

Multiple causes

Resolution

1. If you have a Yubico security key, please follow the troubleshooting steps on the Yubico web site. 
2. Please contact the Service Desk with the following information: 
   1. Name
   2. Phone Number