Setting up Departmental Email Account

Issue/Question

Email is not getting pushed through

I am not getting emails from my departmental account

I would like assistance adding a department email in Outlook

Environment

• Outlook
• Departmental email account

Resolution

1. Close Outlook
2. Click
3. Type Control Panel
4. Click Control Panel
5. Click Mail
6. Click Show Profiles
7. Click Add
8. Type in a new Profile Name
9. Click OK
10. Click Next
11. Click Finish
12. Select the new profile name from the Always use this profile dropdown
13. Click OK
14. Open Outlook
15. The departmental account should appear within a few minutes. If it does not please contact the Service Desk for further assistance